4 дня назад
Renewals Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Renewals Specialist (SaaS): Driving customer adoption, satisfaction, retention, and subscription renewals for enterprise UiPath accounts with an accent on client relationships, value communication, and revenue growth. Focus on managing renewal processes, negotiating contracts, resolving customer issues, and identifying expansion opportunities through cross-functional collaboration.
Location: Austin, United States. Applicants must be authorized to work in the United States.
Company
creates enterprise automation software designed to transform how organizations work.
What you will do
- Build and maintain long-term relationships with enterprise clients.
- Drive customer adoption, satisfaction, retention, and successful subscription renewals.
- Educate clients on the business value and operational benefits of solutions.
- Manage renewal processes, proactively resolve issues, and meet sales and renewal targets.
- Identify account growth opportunities and collaborate cross-functionally to translate customer needs into solutions.
- Advise customers strategically and negotiate with procurement teams on contract renewals.
Requirements
- 2–4 years of experience in renewals, sales, or account management in a technology or SaaS environment.
- Experience managing enterprise client portfolios and building long-term customer relationships.
- Strong problem-solving, communication, collaboration, and influencing skills.
- Ability to communicate complex solutions clearly and overcome customer roadblocks.
- Experience negotiating with procurement departments and handling contract renewals.
- Experience with Salesforce and LinkedIn Sales Navigator.
Culture & Benefits
- Fast-moving, growth-oriented environment focused on enterprise automation software.
- Flexible work arrangements may be available depending on the needs of the business and role.
- Inclusive workplace with equal opportunity and reasonable accommodations available upon request.
- Applications are reviewed on a rolling basis, with no fixed deadline.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →