Назад
Company hidden
6 дней назад

Finance & Client Operations Partner

81 000 - 99 500$
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Finance & Client Operations Partner (Billing and Subscription Operations): Managing complex customer accounts, sales contracts, subscriptions, and customized invoicing for an AI-powered hospitality platform with an accent on accuracy, escalation management, and customer-focused financial operations. Focus on resolving complex billing issues, improving workflows through automation-minded thinking, and coordinating cross-functional process enhancements.

Location: Hybrid in Denver, CO

Salary: $81,000–$99,500 per year

Company

hirify.global is an AI-powered hospitality platform that transforms hotel data into real-time commercial intelligence for revenue and business decisions.

What you will do

  • Manage complex customer accounts and subscriptions, keeping records accurate and aligned with contractual requirements.
  • Process complex sales contracts and deals in accordance with internal policies, controls, and timelines.
  • Customize invoices according to customer preferences and agreed billing structures.
  • Own complex billing issues and escalations, coordinating timely resolution with customers and internal stakeholders.
  • Identify opportunities to standardize, improve, and automate billing and finance operations.
  • Support onboarding by sharing knowledge and advising on complex cases.

Requirements

  • 4+ years of experience in Finance Operations, including hands-on escalation management.
  • Ability to work autonomously, take ownership, and make decisions under ambiguity.
  • Experience with Salesforce, NetSuite, Upflow, Gainsight, and Google Suite.
  • Strong organizational skills for managing detail-heavy work and prioritizing by business impact.
  • Strong written and verbal communication skills for working with customers and internal teams.

Nice to have

  • Bachelor’s or Master’s degree in any field.

Culture & Benefits

  • Flexible time off with autonomy to manage work-life balance.
  • 401(k) matching of up to 4%.
  • Health, dental, vision, HSA, life insurance, and short-term disability benefits.
  • Paid parental leave, a new parent bonus, and a flexible return-to-work plan.
  • Employee assistance, subsidized ClassPass, and referral bonus programs.

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