6 дней назад
Finance & Client Operations Partner
81 000 - 99 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Finance & Client Operations Partner (Billing and Subscription Operations): Managing complex customer accounts, sales contracts, subscriptions, and customized invoicing for an AI-powered hospitality platform with an accent on accuracy, escalation management, and customer-focused financial operations. Focus on resolving complex billing issues, improving workflows through automation-minded thinking, and coordinating cross-functional process enhancements.
Location: Hybrid in Denver, CO
Salary: $81,000–$99,500 per year
Company
is an AI-powered hospitality platform that transforms hotel data into real-time commercial intelligence for revenue and business decisions.
What you will do
- Manage complex customer accounts and subscriptions, keeping records accurate and aligned with contractual requirements.
- Process complex sales contracts and deals in accordance with internal policies, controls, and timelines.
- Customize invoices according to customer preferences and agreed billing structures.
- Own complex billing issues and escalations, coordinating timely resolution with customers and internal stakeholders.
- Identify opportunities to standardize, improve, and automate billing and finance operations.
- Support onboarding by sharing knowledge and advising on complex cases.
Requirements
- 4+ years of experience in Finance Operations, including hands-on escalation management.
- Ability to work autonomously, take ownership, and make decisions under ambiguity.
- Experience with Salesforce, NetSuite, Upflow, Gainsight, and Google Suite.
- Strong organizational skills for managing detail-heavy work and prioritizing by business impact.
- Strong written and verbal communication skills for working with customers and internal teams.
Nice to have
- Bachelor’s or Master’s degree in any field.
Culture & Benefits
- Flexible time off with autonomy to manage work-life balance.
- 401(k) matching of up to 4%.
- Health, dental, vision, HSA, life insurance, and short-term disability benefits.
- Paid parental leave, a new parent bonus, and a flexible return-to-work plan.
- Employee assistance, subsidized ClassPass, and referral bonus programs.
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