Transport Operations Manager (Logistics)

Location: Manchester, UK; on-site role with possible shift flexibility

Company

JINGDONG Logistics, part of hirify.global, provides technology-driven supply chain and logistics services including warehousing, transportation, last-mile delivery, cold chain, and cross-border operations.

What you will do

• Manage daily transport operations at the Manchester site, including vehicle dispatch, driver allocation, route execution, and delivery progress.
• Coordinate warehouse, sortation, planning teams, drivers, DSPs, subcontractors, and other operational partners.
• Control loading safety, vehicle capacity, load security, dispatch readiness, and vehicle release decisions.
• Monitor shifts and respond to traffic delays, breakdowns, driver absence, failed collections or deliveries, and planning changes.
• Lead driver briefings and debriefings, maintain operational records, and report service failures, risks, and performance results.
• Drive improvements in dispatch efficiency, loading control, route execution, driver performance, and issue resolution.

Requirements

• At least 5 years of experience in transport operations, logistics dispatch, fleet operations, parcel delivery, e-commerce logistics, 3PL, or distribution-centre transport management.
• At least 2 years of people management or team supervision experience in a transport, warehouse, logistics, or operations environment.
• Good understanding of UK transport operations and compliance requirements, including driver hours, tachographs, the Working Time Directive, vehicle safety, and overloading risks.
• Strong on-site coordination, decision-making, communication, problem-solving, and KPI management skills.
• Good knowledge of Microsoft Office; experience with TMS, WMS, routing, fleet management, or telematics systems is preferred.
• A degree in logistics, supply chain, transport management, business, operations management, or a related field is preferred; relevant experience may be accepted instead.

Nice to have

• Experience with HGV, LGV, van fleets, DSPs, subcontractors, agency drivers, or third-party transport partners.
• Experience in e-commerce, parcel delivery, last-mile, middle-mile, or high-volume transport operations.
• Transport Manager CPC, IOSH, NEBOSH, or similar qualifications.

Culture & Benefits

• Work in a technology-driven global supply chain and logistics environment.
• Contribute to smart warehousing, autonomous delivery, and international transportation operations.
• Collaborative, ownership-focused, and people-first working culture.
• Competitive salary and opportunities to develop skills through meaningful operational challenges.
• Inclusive workplace committed to equal employment opportunities.