Channel Sales Support Agent

Location: Remote-first across Europe; office optional

Full-time, Monday–Friday, 9:00 AM–5:30 PM, with occasional travel for sales meetings, training sessions, and contractor events.

Company

hirify.global builds technology and financial services that expand access to the global economy through brands including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Support Europe-based independent contractor sales teams and respond to inquiries within agreed SLA timeframes.
• Provide product knowledge, pricing information, sales collateral, and technical guidance.
• Coordinate with internal teams to resolve inefficiencies and remove sales hirify.globalers.
• Identify recurring issues and help implement lasting operational solutions.
• Maintain sales documentation, playbooks, resource libraries, systems, and information.
• Process commission calculations for Europe sales teams in coordination with finance.

Requirements

• 1–2 years of experience in sales support, channel management, technical support or implementation, or customer service.
• Experience with CRM systems such as Salesforce, HubSpot, or similar tools.
• Proficiency in Google Workspace and AI tools.
• Familiarity with B2B sales processes and sales cycle management.
• Basic understanding of sales reporting and analytics.
• Availability for full-time Monday–Friday hours, 9:00 AM–5:30 PM, with flexibility when required.

Nice to have

• Experience working with self-employed contractors, distributors, sellers, or channel partners.
• Bilingual English/French communication skills.

Culture & Benefits

• Remote-first work environment with optional office access.
• Minimal travel, limited to occasional meetings, training sessions, and contractor events.
• Computer, headset, and required software provided.
• Medical insurance, flexible time off, retirement savings plans, and modern family planning benefits.