Account Development Representative

TL;DR

Account Development Representative (AI/Automation): Drive adoption and growth within an existing customer base for hirify.global’s AI-powered digital workforce platform, with an accent on consultative customer engagement and embedding AI-enabled workflows. Focus on identifying expansion opportunities, monitoring account health and product utilisation, and delivering measurable commercial impact while traveling within the UK.

Location: Remote EMEA - United Kingdom (60–70% travel within the UK)

Company

hirify.global builds AI-powered workforce and customer experience solutions for staffing organizations.

What you will do

• Visit customers onsite to understand workflows, challenges, and priorities, and identify where AI and automation can deliver impact
• Build trusted relationships across accounts and act as a consistent point of contact
• Drive adoption of AI-powered solutions by coaching teams and embedding new workflows into day-to-day operations
• Identify and develop opportunities to expand usage across new teams, stakeholders, and use cases within each account
• Monitor account health and product utilisation, proactively engaging customers who need support or are at risk
• Maintain accurate Salesforce records (activity logs and next steps) and share customer insights and success stories

Requirements

• Proven track record in recruitment/staffing (highly desirable), sales (AE/BDR), account management, or a similar client-facing role
• Commercial mindset focused on growing accounts, identifying opportunities, and driving results
• Ability and willingness to spend time onsite with customers as a key part of the role (60–70% travel within the UK)
• Strong interest in AI and automation, with motivation to quickly build confidence in how these solutions create business value
• Organised and disciplined approach to managing accounts, pipeline, and follow-ups

Culture & Benefits

• Unlimited vacation
• Private medical coverage optional from day one, plus pension and insurance benefits (critical illness, income protection, life assurance)
• Employee Assistance Program (EAP) and access to discounts and a wellbeing portal
• Quarterly paid volunteer days and an employee referral program
• Career development opportunities up and across hirify.global

Hiring process

• Interviews to assess sales/account experience, consultative approach, and fit for customer-facing work
• Evaluation of ability to drive AI adoption and expansion within existing accounts
• Final discussions aligned to travel expectations and role success metrics