Caseworker

Location: Phoenix, Arizona, United States; hybrid work combining office, remote, and field time in the service delivery area.

Salary: $20.97 per hour

Company

hirify.global is an international humanitarian nongovernmental organization supporting people affected by conflict and disaster in more than 40 countries and 29 U.S. cities.

What you will do

• Conduct client intakes and needs assessments to identify strengths, barriers, and goals.
• Develop Family Self-Sufficiency Plans and Individual Employability Plans with clients.
• Provide trauma-informed case management, referrals, direct support, and advocacy.
• Coordinate access to housing, benefits, healthcare, education, employment, and other community services.
• Monitor client progress, update plans, and maintain accurate documentation in case files and data systems.
• Build relationships with community partners and participate in case conferences, meetings, and trainings.

Requirements

• Bachelor’s degree in Social Work or a related field is strongly preferred; comparable experience may substitute.
• At least two years of case management experience in a social services environment.
• Strong organization, time management, communication, problem-solving, and independent working skills.
• Ability to work effectively in a cross-cultural, multidisciplinary team and manage competing priorities.
• Proficiency in Microsoft Word, Excel, Outlook, and Teams.
• English proficiency required; a valid driver’s license, active insurance, reliable transportation, and an Arizona fingerprint clearance card or eligibility for one are required.

Nice to have

• Experience working with vulnerable or underserved populations.
• Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or another refugee or immigrant language.
• Public speaking experience.

Culture & Benefits

• Work across office, remote, and field settings, with occasional evening or weekend work.
• Paid sick leave, U.S. holidays, and paid time off based on role and tenure.
• Medical, dental, and vision insurance with flexible spending accounts.
• 403(b) retirement plan with employer match and additional employer contributions.
• Disability and life insurance plus an Employee Assistance Program.
• Work guided by standards of integrity, service, equality, accountability, safeguarding, and confidentiality.