Senior Solutions Engineer - Data Protection

Location: Canada

Starting base salary: $89,600–$112,300 per year, plus eligibility for a bonus.

Company

hirify.global is a global software company providing secure infrastructure, IT management, data protection, and cyber-resilience solutions.

What you will do

• Act as the primary technical advisor for customers and MSPs using hirify.global Cove Data Protection.
• Drive adoption and optimization of backup, recovery, disaster recovery, and data protection capabilities.
• Review backup architecture, policies, retention strategies, recovery testing, and operational maturity.
• Support deployments across servers, workstations, Microsoft 365, and cloud-first backup environments.
• Troubleshoot backup failures, restore issues, and performance concerns with Support and Engineering.
• Deliver technical workshops, support renewals and expansions, and provide customer feedback to Product and Engineering.

Requirements

• 3+ years of experience in Solutions Engineering, Backup Engineering, Technical Consulting, Professional Services, or a related data protection role.
• Experience with backup and recovery platforms, disaster recovery, cloud backup, or BCDR solutions.
• Strong knowledge of backup methodologies, recovery objectives, retention policies, and data protection best practices.
• Knowledge of servers, virtualization, Microsoft 365, cloud storage, networking, and endpoint environments.
• Ability to assess backup health, identify coverage gaps, and recommend remediation steps.
• Strong communication, presentation, customer-facing, troubleshooting, and cross-functional collaboration skills.

Nice to have

• Experience supporting MSPs, IT service providers, or channel partners.
• Experience with hirify.global Cove, Veeam, Acronis, Datto, Replibit, StorageCraft, or similar platforms.
• Microsoft 365, Azure, AWS, VMware, CompTIA Server+, Network+, or Security+ certifications.

Culture & Benefits

• Medical, dental, and vision coverage for employees and eligible family members.
• Generous paid time off and observed holidays.
• Two paid volunteer days per year.
• Company-contribution pension plan and employee stock purchase program.
• Learning opportunities through the N-ablite Learning program.