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Описание вакансии
Текст:
TL;DR
Agent Data Scientist (AI): Defining, operationalizing, and improving performance metrics for enterprise AI agent deployments with an accent on customer alignment, conversational data, and production evaluation. Focus on designing experiments, building measurement frameworks and internal tooling, and shaping product decisions through high-stakes deployment insights.
Location: San Francisco, United States; in-office
Salary: $165,000–$215,000 per year plus equity
Company
Decagon develops a conversational AI platform that enables enterprises to deliver customer experiences through AI agents across voice, chat, email, SMS, and other channels.
What you will do
- Work directly with customers to define performance metrics for AI agent deployments and operationalize trusted measurement systems.
- Own performance reporting and improve the metrics that matter most for each account.
- Diagnose performance drivers, design experiments, and drive changes that improve customer outcomes.
- Build product features, tools, and frameworks that help Decagon teams evaluate deployments independently.
- Define success metrics for new product initiatives and measurement problems without established precedents.
- Provide feedback to Product, Engineering, and Research to shape the product roadmap.
Requirements
- 5+ years of experience in data science, analytics, or another quantitative role, driving analyses end to end.
- Strong judgment in interpreting metrics, evaluating edge cases, and prioritizing the most important analysis.
- Ability to work independently in ambiguous, fast-moving environments and define approaches without established answers.
- Ability to align stakeholders with different priorities and levels of technical depth around a shared definition of success.
- Strong technical fundamentals, including fluency in SQL and Python.
- Comfort working with large volumes of messy, unstructured conversational data.
Nice to have
- Experience building internal tooling that achieved meaningful adoption.
- Experience working on production AI products, evaluating LLM or agent behavior, and building evaluations.
Culture & Benefits
- In-office work environment focused on excellence and velocity.
- Medical, dental, and vision benefits for employees and families.
- Life insurance, disability benefits, retirement plan, parental leave, and fertility and family-building support.
- Monthly wellness and lifestyle stipend, daily office lunches and snacks, and a take-what-you-need vacation policy.
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