6 дней назад
Mission Director - Army
145 000 - 185 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Mission Director - Army (NGC2/customer delivery): Managing Army-domain program operations, customer retention, product adoption, and account expansion across the NGC2 ecosystem with an accent on mission-partner relationships, time-to-value, and tactical edge environments. Focus on conducting QBRs, tracking retention and adoption KPIs, relaying user feedback into product development, and expanding contracts within adjacent Army programs.
Location: United States — Remote
Base salary: $145,000–$185,000 per year. Total on-target earnings: $290,000–$370,000.
Company
delivers secure, cloud-native software delivery solutions for defense, civil agencies, and other mission-focused organizations.
What you will do
- Manage program operations for the Army domain within the Federal Business Unit.
- Build relationships with Army mission partners, support retention and satisfaction, and align delivery with mission outcomes.
- Facilitate onboarding and product adoption for the NGC2 architecture and converged data layer.
- Act as a trusted advisor, monitor customer health, provide product updates, and conduct quarterly business reviews.
- Identify account expansion and cross-selling opportunities, scope contract modifications, and collaborate with the Army Account Executive.
- Track retention, customer health, time-to-value, and adoption KPIs while relaying Army user feedback to Product.
Requirements
- Deep knowledge of the NextGen C2 (NGC2) initiative and ecosystem.
- Experience managing relationships with Army stakeholders or mission partners.
- Ability to support customer onboarding, product adoption, retention, and account expansion.
- Ability to balance time-to-value with gross profit margins during contract delivery.
- Experience working with secure, cloud-native software delivery environments, including Kubernetes, cloud platforms, infrastructure-as-code, continuous delivery, GitOps, and containers.
- Must be based in the United States.
Culture & Benefits
- Medical, dental, and vision coverage with company-paid premiums.
- Health savings account, life insurance, and disability insurance.
- 401(k) retirement plan, company stock options, and a home office budget.
- Flexible Time Off, federal holidays, Thanksgiving leave, and Christmas and New Year’s leave.
- Paid parental leave and reimbursement for approved training, subscriptions, and conferences.
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