Назад
Company hidden
6 дней назад

Mission Director - Army

145 000 - 185 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
director
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
/
TL;DR
Mission Director - Army (NGC2/customer delivery): Managing Army-domain program operations, customer retention, product adoption, and account expansion across the NGC2 ecosystem with an accent on mission-partner relationships, time-to-value, and tactical edge environments. Focus on conducting QBRs, tracking retention and adoption KPIs, relaying user feedback into product development, and expanding contracts within adjacent Army programs.

Location: United States — Remote

Base salary: $145,000–$185,000 per year. Total on-target earnings: $290,000–$370,000.

Company

hirify.global delivers secure, cloud-native software delivery solutions for defense, civil agencies, and other mission-focused organizations.

What you will do

  • Manage program operations for the Army domain within the Federal Business Unit.
  • Build relationships with Army mission partners, support retention and satisfaction, and align delivery with mission outcomes.
  • Facilitate onboarding and product adoption for the NGC2 architecture and converged data layer.
  • Act as a trusted advisor, monitor customer health, provide product updates, and conduct quarterly business reviews.
  • Identify account expansion and cross-selling opportunities, scope contract modifications, and collaborate with the Army Account Executive.
  • Track retention, customer health, time-to-value, and adoption KPIs while relaying Army user feedback to Product.

Requirements

  • Deep knowledge of the NextGen C2 (NGC2) initiative and ecosystem.
  • Experience managing relationships with Army stakeholders or mission partners.
  • Ability to support customer onboarding, product adoption, retention, and account expansion.
  • Ability to balance time-to-value with gross profit margins during contract delivery.
  • Experience working with secure, cloud-native software delivery environments, including Kubernetes, cloud platforms, infrastructure-as-code, continuous delivery, GitOps, and containers.
  • Must be based in the United States.

Culture & Benefits

  • Medical, dental, and vision coverage with company-paid premiums.
  • Health savings account, life insurance, and disability insurance.
  • 401(k) retirement plan, company stock options, and a home office budget.
  • Flexible Time Off, federal holidays, Thanksgiving leave, and Christmas and New Year’s leave.
  • Paid parental leave and reimbursement for approved training, subscriptions, and conferences.

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →