Client Services Director

Location: New York, NY; hybrid work with 1–2 days per week in the client office in NYC

Salary: $116,000–$165,000 annually

Company

hirify.global provides talent acquisition, search, consulting, and technology-enabled RPO solutions for clients.

What you will do

• Lead high-performing teams delivering high-quality RPO services.
• Set performance standards, coach managers and employees, and address performance or resource gaps.
• Build relationships with client stakeholders and develop hiring strategies, recruitment marketing plans, and candidate pipeline initiatives.
• Partner with internal teams and client leaders on new-client implementations and service improvements.
• Lead client reviews, manage escalations, and ensure service issues have clear improvement plans.
• Manage recruiting metrics, forecasting, budgets, expenses, and operational process standardization.

Requirements

• Prior results-oriented leadership experience in talent acquisition or human resources.
• Experience leading virtual teams in a corporate talent acquisition function, in-house or in an RPO environment.
• Knowledge of recruitment technologies, including applicant tracking systems and social media tools.
• Strong proficiency in Microsoft Office Suite.
• Bachelor’s degree in business, management, human resources, or a related field preferred.

Culture & Benefits

• Regular full-time employment at 40 hours per week.
• Opportunity to work with talent acquisition, search, consulting, and digital acceleration solutions.
• Equal opportunity employment and reasonable accommodation during the application and interview process.