4 часа назад
Account Manager, Enterprise (Fintech)
120 000 - 150 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager, Enterprise (Fintech): Managing high-value enterprise relationships and driving onboarding, deployment, and adoption of an estate planning SaaS platform with an accent on institutional banking clients, cross-functional coordination, and client retention. Focus on solving complex client issues, improving workflows, monitoring platform engagement, and delivering actionable insights for enterprise reviews.
Location: Remote, United States
Salary: $120,000–$150,000 annual on-target earnings, plus equity
Company
provides an end-to-end estate planning platform for financial institutions and more than 1,000 wealth management firms.
What you will do
- Serve as the primary day-to-day contact for assigned institutional and enterprise accounts.
- Manage user onboarding, platform deployment, rollout, and adoption across client teams.
- Coordinate with Product, Engineering, Support, and Compliance to resolve issues and improve workflows.
- Track workflows, timelines, client documentation, platform usage, engagement opportunities, and account risks.
- Support client meetings, quarterly business reviews, and account reviews with prepared materials and actionable insights.
- Document processes, share knowledge internally, and act as a trusted advisor focused on client satisfaction and retention.
Requirements
- 5+ years of experience in client management, account management, or operations within financial services, wealth management, or technology-driven environments.
- Experience managing high-value or complex client accounts and delivering measurable results.
- Experience collaborating across functions, solving problems, and improving processes.
- Strong understanding of financial services workflows, client engagement strategies, or enterprise technology platforms.
- Strong organization, verbal and written communication, SaaS platform fluency, and the ability to manage multiple concurrent workstreams.
- High emotional intelligence, attention to detail, a client-first mindset, and a proactive approach to problem-solving.
Nice to have
- Experience managing relationships with institutional banks or large financial institutions.
- Experience with estate planning.
Culture & Benefits
- Collaborative and supportive work environment focused on innovation.
- Medical, dental, and vision insurance with low-cost premium options.
- Company-paid basic life insurance and short- and long-term disability coverage.
- Paid parental leave, flexible PTO, and paid holidays including a birthday day off.
- Company equity, 401(k) with matching and immediate vesting, and free estate planning for life.
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