Strategic Account Director (SaaS)

Location: Remote - US; travel up to 50% of the time. Preferred locations include San Francisco, Detroit, New York City, and Seattle.

Company

hirify.global provides human insight, AI-powered analysis, expert services, and integrations that help organizations improve customer experiences and make customer-first product decisions.

What you will do

• Own a portfolio of strategic enterprise accounts and deliver quarterly and annual revenue goals.
• Drive customer retention, expansion, and adoption by partnering with Renewal Managers and Customer Success Managers.
• Develop territory and account plans to acquire new business units, stakeholders, and buying centers.
• Build pipeline through prospecting and collaboration with Business Development, Field Marketing, Partnerships, and other teams.
• Lead complex consultative enterprise sales cycles and align solutions with customer priorities and measurable outcomes.
• Maintain accurate account, opportunity, conversation intelligence, and forecast data in Salesforce, Gong, and other sales tools.

Requirements

• 8+ years of enterprise SaaS sales experience with a record of exceeding revenue targets and driving retention and account growth.
• Experience acquiring new business within enterprise accounts and expanding strategic customer relationships.
• Strong hunter mindset, business acumen, resilience, and ability to uncover opportunities in complex organizations.
• Ability to influence executive stakeholders across large, matrixed enterprises and build trusted relationships.
• Excellent communication, negotiation, relationship-building, and consultative selling skills.
• Proficiency with Salesforce, Gong, Outreach, Google Workspace or Microsoft Office, and generative AI tools including Claude, Gemini, and ChatGPT.

Nice to have

• Experience selling solutions in user experience, digital product development, customer insights, market research, or adjacent technology spaces.
• Located in San Francisco, Detroit, New York City, or Seattle.

Culture & Benefits

• Remote work in the United States with travel requirements of up to 50%.
• Work with cross-functional teams including Customer Success, Solutions Consulting, Marketing, Partnerships, and Business Development.
• Inclusive and accessible candidate experience with accommodations available during the hiring process.
• Equal opportunity employment and participation in the U.S. Federal E-Verify program.

Hiring process

• Recruiter interview.
• Hiring manager interview and panel interview.
• Final interview, if applicable, followed by the offer stage.