Technical Support Lawyer (Insurance Claims)

Location: Bolton, United Kingdom; hybrid workplace

Company

hirify.global, through Keoghs, provides legal and claims solutions to insurers, businesses, and suppliers in the insurance sector.

What you will do

• Lead, supervise, mentor, and develop delegated authority handlers and assistants.
• Drive technical excellence, financial authority audits, commercial file handling, and KYO strategy implementation.
• Devise and deliver bespoke training, attend technical meetings, and support client-facing colleagues.
• Manage a complex caseload of public sector claims, including employer’s liability, public liability, civil penalty appeals, data protection, Equality Act, and Human Rights matters.
• Build client relationships, participate in client audits and meetings, and deliver work against chargeable hours, WIP, and client MI targets.

Requirements

• Qualified Solicitor or CILEX professional.
• Previous litigation and supervision experience.
• Experience handling employer’s liability and public liability files up to £100,000.
• Financial authority of at least £25,000 and good advocacy skills.
• Strong client care, communication, analytical, decision-making, delegation, prioritisation, and IT skills.
• Ability to work under pressure, anticipate problems, identify solutions, and motivate others.

Culture & Benefits

• hirify.global Incentive Plan and pension contributions of 5% employee and 3% employer.
• 25 days of annual leave, increasing with service, with the option to buy or sell up to three days.
• Family-cover private medical insurance, healthcare cash plan, income protection, critical illness cover, and death-in-service benefit.
• 24/7 online GP, mental health, wellbeing, financial, and legal support through WeCare.
• Employee resource groups, volunteering programme, cycle-to-work and technology schemes, gym benefits, season ticket loan, and retail discounts.

Hiring process

• Application and initial phone call.
• CV review and case study.
• Interview followed by offer and hiring decision.