обновлено 6 дней назад
Junior Expansion Account Executive (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Junior Expansion Account Executive (AI): Growing revenue within an existing SMB customer base by identifying upsell and cross-sell opportunities, conducting proactive outreach, and presenting AI-powered customer experience solutions with an accent on discovery-led selling, pipeline ownership, and value-focused demos. Focus on managing the full sales cycle in Salesforce, solving customer business challenges, and using AI tools to improve productivity and outcomes.
Location: Remote across Mexico; employees located within 80 kilometers of the Guadalajara office are expected to work onsite.
Salary: Competitive base salary plus uncapped commission; compensation varies according to qualifications and may include incentives or bonuses.
Company
provides an AI-powered, conversation-centric customer experience and team collaboration platform used by businesses worldwide.
What you will do
- Identify and close upsell and cross-sell opportunities within an existing SMB customer base.
- Engage customers through calls, email, SMS, video, and other channels to uncover business challenges.
- Conduct discovery-led conversations and deliver demos that connect solutions to measurable customer outcomes.
- Own pipeline management, forecasting, follow-up, and the full sales cycle in Salesforce.
- Position AI-powered platform capabilities and incorporate AI tools into daily workflows.
- Build trusted customer relationships while consistently meeting or exceeding expansion revenue targets.
Requirements
- 2+ years of experience in sales, account management, or customer-facing roles in a fast-paced environment.
- Proven ability to meet or exceed revenue, retention, or activity-based performance goals.
- Advanced English fluency required, both spoken and written.
- Strong communication skills, organization, follow-through, resilience, and accountability.
- Comfort with outbound customer engagement and proactive communication.
- Interest in AI and technology, with willingness to continuously learn and apply new tools.
Nice to have
- Bachelor's degree in business or a related field.
- Experience selling SaaS, UCaaS, CCaaS, or related technologies.
- Familiarity with Salesforce, similar CRM platforms, or qualification frameworks such as BANT and MEDDPICC.
- Professional experience with AI tools such as ChatGPT or Copilot.
- Experience supporting US-based customers in a B2B environment.
Culture & Benefits
- Health, vision, dental, and life insurance coverage for employees and eligible family members.
- Personal days, vacation days, and additional annual personal leave.
- Christmas bonus, vacation premium, food vouchers, and a matched savings fund.
- Employee Assistance Program and wellness initiatives.
- Ongoing learning, development, and career advancement opportunities.
- Ownership, continuous improvement, collaboration, resilience, and customer-focused execution are valued.
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