Account Manager, EMEA

Location: Remote in Sweden, Ireland, or Estonia

Company

hirify.global is a global technology company providing cloud intelligence, cloud management, and related services for organizations using AWS, Google Cloud, Microsoft Azure, and other cloud platforms.

What you will do

• Manage a portfolio of EMEA customers and maintain regular engagement across strategic and emerging accounts.
• Build trusted relationships with customers, cloud vendors, and internal technical teams.
• Identify workload expansion, SaaS, cloud growth, and cost-optimization opportunities.
• Manage customer support escalations through resolution and maintain high customer satisfaction.
• Negotiate and close long-term customer commitments while balancing customer, vendor, and business requirements.
• Deliver quarterly customer reviews covering project timelines, cloud spending, support, and engagement feedback.

Requirements

• 3+ years of account management experience supporting the EMEA market.
• 2+ years of experience in a technology company, such as a SaaS provider, systems integrator, or cloud vendor.
• Experience supporting customers in the AWS, Google Cloud, Microsoft Azure, or another cloud vendor ecosystem.
• Strong verbal and written communication skills in English and Swedish.
• Strong technical, analytical, operational, administrative, and relationship-building skills.

Nice to have

• Additional languages such as French.
• AWS Cloud Practitioner or Google Cloud Digital Leader certification.

Culture & Benefits

• Remote work with flexible scheduling and work options.
• Unlimited paid time off, health insurance, and parental leave.
• Employee stock option plan and home office allowance.
• Professional development stipend and peer recognition program.
• Inclusive, equitable, entrepreneurial environment focused on continuous learning and collaboration.