Account Manager (Ireland)

Location: Northern Ireland or the Republic of Ireland; fully remote with regular client visits across Ireland

Company

hirify.global is a SaaS technology scale-up developing a cloud-based Transport Management Platform for more efficient, profitable, and sustainable logistics operations.

What you will do

• Manage and strengthen client relationships after implementation.
• Act as a trusted advisor and key account manager, including scheduling quarterly business reviews and following up on requests.
• Monitor client usage and performance to identify opportunities for added value, expansion, and optimization.
• Collaborate with support, onboarding, and product teams to ensure smooth customer experiences.
• Provide training and guidance so clients can maximize the platform’s value.
• Capture, document, and communicate product feature requests while keeping customers informed.

Requirements

• 2–5 years of experience in account management, customer success, or another client-facing role.
• Experience in the transportation industry; container transport knowledge is a strong advantage.
• Technical comfort with SaaS products, APIs, and integrations.
• Experience with upselling, commercial objectives, presentations, or demos.
• Strong communication, interpersonal, problem-solving, and customer-centric skills.
• Comfort with regularly visiting clients across Ireland and working independently and collaboratively.

Culture & Benefits

• Competitive salary package and benefits.
• Flexible working hours with a home office as the work base.
• Growth opportunities in a fast-scaling technology company.
• Inclusive team focused on transforming the logistics industry.