1 день назад
Claims Associate
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Claims Associate (Insurance): Managing end-to-end insurance claims in a multilingual customer-facing role with an accent on claim assessment, policy interpretation, settlement calculations, and customer communication. Focus on investigating claim details, resolving cases accurately, processing payments, and improving claims-handling processes.
Location: Brussels, Belgium; hybrid workplace with up to three remote workdays per week
Company
is an insurtech scale-up that provides digital embedded insurance experiences across 32 European countries.
What you will do
- Manage and process insurance claims from start to finish.
- Assess claim validity against policy conditions and investigate relevant details.
- Communicate with customers by email and phone in multiple languages.
- Calculate settlements and handle payments.
- Maintain accurate records and contribute to claims process improvements.
Requirements
- English and at least one additional European language, such as French, Dutch, German, or another European language.
- Recent graduate with a bachelor's degree in translation, law, business administration, or a related field.
- Strong written and verbal communication skills.
- Self-motivated, curious, adaptable, and willing to learn.
Culture & Benefits
- Comprehensive training is provided; prior insurance experience is not required.
- Up to three remote workdays per week.
- 28 days off plus 10 public holidays.
- One month per year may be worked from anywhere.
- Modern WeWork office in Brussels with a rooftop terrace, plus regular social events and afterworks.
Hiring process
- Apply to start the selection process for the Claims Associate role.
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