Account Manager, Canada - International Government (Satellite Communications)

Location: Ottawa, Canada. Must be a Canadian citizen and able to obtain a Canada Secret Clearance.

Company

hirify.global delivers communications solutions for consumers, businesses, governments, and militaries across land, sea, air, and space domains.

What you will do

• Manage key Canadian Government customer accounts and support the growth of hirify.global’s Canadian business.
• Act as the designated Shared Services Canada Contract Account Representative and primary interface for technical, commercial, and administrative matters.
• Build relationships with government customers, technical authorities, procurement officials, end users, partners, suppliers, and internal teams.
• Lead contract renewals, option years, service extensions, recurring revenue opportunities, and transitions from awarded business into delivery.
• Coordinate service requests, technical refresh activities, customer commitments, contract matters, bids, proposals, amendments, and fulfilment.
• Maintain account plans, pipeline and forecast data, meeting records, activity reports, revenue forecasts, and market commentary using Salesforce, Tableau, and related tools.

Requirements

• At least five years of experience within the last ten years providing, selling, or supporting telecommunications services for government organisations.
• At least three years of experience delivering, selling, or supporting multi-band satellite communications equipment and services for government or enterprise customers.
• Bachelor’s degree or equivalent experience in business management, engineering, or a related field.
• Full professional bilingual proficiency in English and French is required, including oral communication, written correspondence, and reading comprehension.
• Canadian citizenship and eligibility to obtain a Canada Secret Clearance are required.
• Eligibility for approval as the designated Shared Services Canada Contract Account Representative.

Nice to have

• Experience with Shared Services Canada, Public Services and Procurement Canada, National Defence, or other Government of Canada organisations.
• Government sales, account management, business development, or satellite communications sales experience.
• Knowledge of Government of Canada procurement and contracting environments.
• Commercial, negotiation, contract delivery, and customer support experience.
• Experience working with partners, suppliers, systems integrators, Salesforce, and related sales management tools.

Culture & Benefits

• Work with cross-functional Commercial Growth, Contract Management & Operations, Customer Solutions, Business Development, and Regional Business Development teams.
• Collaborate with government customers, industry partners, equipment manufacturers, service providers, and distributors.
• Support an inclusive and diverse working environment.
• Equal opportunity employment with accommodation support available during the application process.