Staff Network Systems Engineer, AirLink

Location: Richmond, BC, Canada (hybrid)

Salary: CAD $95,000–$128,000 per year

Company

hirify.global develops AirLink wireless router platforms for public safety, public transit, industrial, and utility infrastructure.

What you will do

• Own end-to-end investigations of field-reported issues across the AirLink wireless router portfolio.
• Replicate problems, identify root causes, coordinate corrective actions with development teams, and create interim workarounds.
• Analyze device logs, configuration databases, IP packet captures, and scripted diagnostics to produce actionable insights.
• Provide technical escalation support to sales and field support teams on platform behavior and configuration.
• Contribute to system design and feature requirement reviews for new platform releases.
• Document troubleshooting methods, workarounds, bugs, and operational insights in Jira and Confluence.

Requirements

• BS in Computer Science, Electrical Engineering, or equivalent; or a technology diploma with relevant industry experience.
• 5+ years of Linux systems experience, including Bash and Python scripting, firewall configuration with iptables and nftables, cron, and IP packet capture analysis.
• 5+ years of networking experience with IPv4/IPv6, TCP/UDP, NAT, DHCP, SNMP, PPP, VPN, IPsec, MOBIKE, OpenVPN, BGP, and OSPF.
• Methodical system-level troubleshooting and independent root-cause analysis skills.
• Excellent verbal and written communication skills.
• Ability to work independently or in small teams and drive issues through resolution.

Culture & Benefits

• Collaborative, high-trust engineering environment.
• Direct collaboration with router product development engineers.
• Work focused on reliable systems supporting critical infrastructure and customer deployments.