Associate Systems Administrator

Location: San Mateo, California, United States; Workplace: On-site

Company

hirify.global maintains an enterprise IT environment supporting employees across multiple locations.

What you will do

• Provide day-to-day technical support for Windows, macOS, and Linux endpoints, hardware, software, mobile devices, and peripherals.
• Deliver discreet, responsive white-glove support for executives, executive assistants, board-related activities, and visiting leaders.
• Support conference rooms, collaboration systems, and meeting technology for executive meetings and other high-visibility events.
• Administer user accounts, permissions, access controls, endpoint management, and security controls through Active Directory and Azure AD.
• Manage local IT asset lifecycle activities, inventory, software licensing records, provisioning, refreshes, and secure decommissioning.
• Resolve service requests and incidents, document procedures, collaborate with infrastructure, network, and security teams, and participate in on-call support.

Requirements

• 5+ years of experience in systems administration, desktop support, or enterprise IT support.
• 3+ years of experience supporting executives, executive assistants, or VIP users in a corporate environment.
• Experience supporting Windows, macOS, and Linux in a business environment.
• Working knowledge of Active Directory, Azure AD, identity and access management, endpoint troubleshooting, and networking fundamentals including DNS, DHCP, TCP/IP, switching, and wireless networking.
• Experience with IT service management and asset management platforms such as Jira Service Management, Snipe-IT, or ServiceNow.
• Ability to support an on-call rotation and occasional after-hours maintenance activities.

Nice to have

• 6+ years of enterprise IT experience and executive or white-glove technical support experience.
• Experience with Microsoft Endpoint Manager, Intune, JAMF, or similar endpoint management platforms.
• Basic scripting or automation experience with PowerShell, Bash, or similar tools.
• Familiarity with AV, conferencing, collaboration, room-support, and endpoint security technologies.
• Experience using AI-powered tools for operational efficiency and workflow automation.

Culture & Benefits

• Full-time employee position within the Enterprise Operations Division – Service Delivery.
• Customer-focused, professional support environment serving technical and non-technical stakeholders.
• Fast-paced enterprise operations with occasional after-hours maintenance and on-call responsibilities.