3 часа назад
Senior IT Manager
150 000 - 190 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior IT Manager (Internal IT Operations): Building and scaling EliseAI's internal IT function across identity and access, endpoint management, networking, SaaS administration, and employee technology with an accent on automation, operational reliability, and security. Focus on designing scalable onboarding and device lifecycle systems, leading IT teams, and solving complex infrastructure and employee technology issues in partnership with Security Engineering.
Location: New York City, United States; on-site. Relocation packages are available.
Salary: $150,000–$190,000 per year, plus equity and benefits.
Company
develops AI agents for housing and healthcare workflows, helping organizations reduce manual work, improve accessibility, and deliver better experiences.
What you will do
- Own the strategy, roadmap, and daily operations of the internal IT function as scales.
- Lead identity and access operations, endpoint management, networking, SaaS administration, office technology, and employee technology lifecycle management.
- Build, mentor, and grow the IT Support team while establishing scalable processes, standards, metrics, and operating practices.
- Improve onboarding, offboarding, access provisioning, and device lifecycle operations through automation, integrations, AI-powered solutions, scripting, and internal tooling.
- Manage hardware procurement, software licensing, vendors, contracts, lifecycle planning, and the IT budget.
- Partner with People Operations, Workplace Operations, Security Engineering, Compliance, Finance, and other stakeholders on company-wide technology initiatives and SOC 2 readiness.
Requirements
- 6–8+ years of experience in IT Operations, Systems Administration, or Internal IT, including IT team leadership in a startup or high-growth technology company.
- Experience building, scaling, or modernizing an internal IT function and developing high-performing teams.
- Strong technical depth with Okta or equivalent SSO, SCIM, and MFA platforms; MDM platforms such as Mosyle, Jamf, Kandji, or Intune; and Microsoft 365, Google Workspace, Slack, and Zoom.
- Expertise supporting macOS and Windows environments, endpoint management, networking, SaaS administration, identity operations, and employee lifecycle processes.
- Experience with enterprise software implementations, company-wide technology rollouts, automations, integrations, APIs, AI, or workflow automation platforms.
- Strong communication, stakeholder management, customer service, ownership, and critical-issue escalation skills.
Culture & Benefits
- High-autonomy, fast-paced environment focused on scaling the business and building operational foundations.
- Equity in the company and competitive total rewards.
- Medical, dental, and vision premiums covered at 100%.
- Fully paid parental leave, commuter benefits, 401(k), and fitness and home services stipend.
- Collaborative in-office environment with meals provided, unlimited vacation, and paid holidays.
- Relocation packages are available for the move to the role's location.
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