Claims Adjuster

Location: Dallas, Texas, USA

Company

Brown & Brown is an insurance services company focused on customer service and merit-based professional development.

What you will do

• Handle claims from initial customer contact through final resolution.
• Investigate claims thoroughly and verify eligibility.
• Manage a high volume of calls while providing clear communication and effective customer service.
• Maintain positive customer relationships and accurate organizational practices.
• Apply critical thinking and problem-solving skills while working independently and collaboratively.

Requirements

• 1–2 years of claims handling experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite and standard industry web applications.
• Ability to maintain a high level of confidentiality.

Nice to have

• 3–5 years of claims handling experience.
• Bilingual communication skills.

Culture & Benefits

• Meritocratic culture that rewards self-starters and customer-focused performance.
• Medical, prescription, dental, vision, life, and disability insurance.
• Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
• Mental health and enhanced advocacy services.
• Paid time off, holidays, and preferred partner discounts.