Associate Manager, Consumer Retention Marketing

Location: United States — Remote

Salary: $108,800–$160,000 USD per year, plus potential equity grants

Company

hirify.global builds last-mile delivery technology that connects consumers with local businesses and supports local economies.

What you will do

• Own the consumer onboarding lifecycle from sign-up through habituation, including milestones, trigger logic, channel sequencing, and success metrics.
• Iterate on onboarding programs and improve sign-up-to-habituation conversion through structured testing.
• Expand customer touchpoints across push, SMS, in-app, and other channels.
• Introduce personalization using customer attributes, behavioral signals, and segment data.
• Manage onboarding budgets, allocate spend, and make performance-based investment decisions.
• Build KPI frameworks, reporting cadences, and cross-functional alignment with Product, Analytics, and Operations.

Requirements

• 4–6+ years of experience in lifecycle, CRM, or retention marketing.
• Strong technical depth and experience with CRM platforms such as Braze, Iterable, or Salesforce Marketing Cloud.
• Experience executing campaigns across email, push, SMS, and in-app channels.
• Ability to run structured experiments, interpret results, and prioritize improvements.
• Experience managing marketing budgets and using data to diagnose funnel performance.
• Ability to work remotely from the United States.

Culture & Benefits

• Comprehensive benefits for regular employees, including medical, dental, and vision coverage.
• 401(k) plan with employer matching, paid parental leave, paid time off, and paid sick leave.
• Flexible paid time off for salaried roles and 11 paid holidays.
• Wellness, commuter, disability, life insurance, family-forming, and mental health benefits.
• Compensation is localized based on work location and market conditions.