Senior Solutions Engineer (SaaS)

Location: France or London, United Kingdom

Company

hirify.global provides the hirify.global Experience Cloud SaaS platform for managing customer, employee, patient, and resident experiences through insights and actions.

What you will do

• Partner with Sales Executives and Enterprise Solutions Engineers to understand prospect strategies, business opportunities, and value drivers.
• Build trusted advisor relationships with strategic partners, prospects, and clients.
• Conduct customer discovery to identify customer and employee experience needs and business value.
• Create written proposals with the Shared Services Organization using internal RFP resources and templates.
• Demonstrate hirify.global Experience Cloud remotely and in person, connecting product capabilities to client goals and return on investment.
• Design customer experience management solutions using the Best Practice Platform framework.

Requirements

• Fluency in French and English is required.
• 5+ years of experience in a customer-facing role or sales organization.
• Previous experience in a software or technology environment.
• Strong business and technical presentation, communication, and relationship-building skills.
• Strategic thinking, technical aptitude, organization, and the ability to become a subject matter expert in new technology applications.

Nice to have

• Pre-sales or post-sales support experience in a software or IT environment.

Culture & Benefits

• Work with Sales, R&D, Marketing, Professional Services, and partner support organizations.
• Exposure to diverse industries and the opportunity to specialize in a business vertical.
• Opportunity to develop value-based selling skills and own a career path within a growing team.
• Diversity and equal opportunity are emphasized in the workplace.