2 дня назад
Senior Manager, Client Strategy Enablement
140 000 - 160 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager, Client Strategy Enablement (Post-Sales Enablement): Building ShopMy’s post-sales enablement function across enterprise, growth, and SMB segments with an accent on content, training, coaching, and measurement. Focus on designing onboarding and client-conversation programs, closing capability gaps, and connecting enablement performance to retention and growth outcomes.
Location: New York City, United States; must be based in NYC or willing to relocate before the start date
Salary: $140,000–$160,000 USD base salary per year, plus bonus potential, commission, and equity.
Company
builds infrastructure for human-led commerce, helping brands operate creator programs while enabling creators to monetize their influence and recommendations.
What you will do
- Own the post-sales enablement function across enterprise, growth, and SMB client segments.
- Create onboarding materials, messaging guides, objection-handling resources, product communications, conversation frameworks, and playbooks.
- Design and run onboarding and ongoing training covering product launches, commercial skills, and client-facing capabilities.
- Identify capability gaps and turn them into scalable learning programs and targeted training.
- Embed coaching through call reviews, deal deep dives, and structured skill-building with Client Strategy leadership.
- Define enablement metrics and connect performance indicators to client retention and growth.
Requirements
- 5–8 years of experience in enablement, learning, or capability building at a high-growth B2B company.
- Experience building programs at scale for customer-facing teams; the current organization has more than 40 people.
- Commercial experience in sales, post-sales, or customer-facing enablement with a focus on growth outcomes.
- Strong instructional design, facilitation, communication, coaching, and stakeholder-influencing skills.
- Experience working in a product-led organization and operating effectively in ambiguous, fast-changing environments.
- Based in NYC or willing to relocate before the start date.
Nice to have
- Experience establishing a post-sales, customer enablement, or revenue enablement function from the ground up.
- Background as a CSM, AE, or other commercial customer-facing professional.
- Experience supporting major product launches and rollout programs.
- Experience with AI tools and AI-first enablement practices.
Culture & Benefits
- Fast-moving, high-growth product environment with significant ownership and cross-functional collaboration.
- Medical and dental coverage at 70%, plus a 401(k) program with a 3% automated company contribution.
- Equity in , flexible PTO, birthday PTO, and 14 weeks of parental leave.
- Wellness, social, technology, and learning and development stipends, plus Wellhub membership.
- Company retreats and a new NYC headquarters office.
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