Head of Commercial Office (Fintech)

Location: London, UK, with possible travel across the UK

Company

hirify.global provides a global, end-to-end wealth management platform that integrates technology with business and investment operations for financial institutions, supporting more than US$2.5 trillion in assets on platform and nearly 30 million people.

What you will do

• Own the Commercial Office function, defining its structure, processes, operating standards, and performance expectations.
• Translate commercial strategy into operational execution with the Chief Commercial Officer and Head of UK Sales.
• Build and maintain the commercial playbook covering proposals, negotiations, contract execution, renewals, expansions, and scope changes.
• Drive pipeline hygiene, forecasting discipline, CRM governance, and executive reporting across the UK sales and client teams.
• Lead bid and proposal management, including reusable content libraries, quality standards, and peer review processes.
• Coordinate Sales, Client Solutions, Client Relationship Management, Marketing, Finance, Legal, Product, Risk, Technology, and Delivery to improve commercial execution.

Requirements

• Significant experience in commercial operations, client enablement, or sales enablement leadership within financial services, fintech, or B2B technology.
• Proven experience building and running high-performing commercial support functions in complex, multi-stakeholder environments.
• Experience with CRM administration and commercial reporting; Microsoft Dynamics is preferred.
• Strong knowledge of the UK wealth management and platform technology landscape is advantageous.
• Exceptional organisational rigour, written communication, data-driven decision-making, and executive-level influencing skills.
• Leadership experience developing and retaining teams in fast-moving environments.

Culture & Benefits

• Opportunity to build significant commercial infrastructure within a global wealth management platform.
• Responsibility for leading a Sales Support and Sales Administration team of typically 4–8 people.
• Cross-functional role connecting commercial, client-facing, operational, legal, financial, product, and technology functions.
• Work focused on improving quality, accountability, consistency, and speed throughout the commercial lifecycle.