25 дней назад
Care Partner - Remote
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Care Partner - Remote (Caregiver Support): Supporting caregivers on the CareLinx healthcare technology platform by coordinating matches, managing offers, assisting with scheduling and placement, and maintaining ongoing relationships with caregivers. Focus on conducting interviews, engaging qualified caregivers for programs and members, resolving barriers to care delivery, and providing coaching on platform use.
Location: Remote
Company
is a digital health company operating a data-driven virtual health platform; CareLinx connects families with non-medical and in-home caregivers.
What you will do
- Conduct caregiver interviews, represent the CareLinx platform, and manage and negotiate job offers.
- Coordinate caregiver and member matches, available shifts, scheduling, placements, and program requirements.
- Build trusted caregiver relationships through regular communication, check-ins, coaching, and ongoing support.
- Partner with onboarding, care advisory, and enablement teams to prepare caregivers for their first shifts and address barriers to successful care delivery.
- Train caregivers on platform updates, policies, best practices, and available growth opportunities.
Requirements
- At least one year of experience in customer service, recruitment, account management, or caregiver support.
- High school diploma or equivalent.
- Strong communication, relationship management, organizational, and attention-to-detail skills.
- Ability to work independently and manage time effectively in a remote environment.
- Empathy, patience, adaptability, confidentiality, and adherence to company policies.
Culture & Benefits
- Remote work environment with independent time management.
- Supportive caregiver experience focused on engagement, guidance, and positive outcomes.
- Equal employment opportunity workplace.
- and its subsidiaries are E-Verify users.
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