Inside Sales Account Representative

Location: Rio Rancho, New Mexico, United States of America. Relocation is not provided.

Salary: $24.40–$34.78 USD per hour in on-target earnings, with a 60% salary / 40% incentive mix.

Company

hirify.global provides technology products and services for customers and businesses.

What you will do

• Respond to inquiries from potential customers and qualify sales leads.
• Understand customer needs, pain points, and objectives to recommend suitable products and services.
• Handle objections and provide clear, persuasive information about products, promotions, upgrades, and extended services.
• Place customer orders by phone in collaboration with management and experienced sales representatives.
• Monitor order processing, address delivery questions, and coordinate with relevant departments.
• Collect customer feedback, participate in sales training, and achieve lead-conversion, response-time, and quota targets.

Requirements

• High School Diploma, GED, higher secondary education, equivalent work experience, or demonstrated competence.
• Typically 2–4 years of experience, preferably in inside sales, telesales, or a related field.
• Knowledge of business development, B2B sales, cold calling, consultative selling, cross-selling, upselling, prospecting, and phone sales.
• Experience or familiarity with customer relationship management, Salesforce, sales processes, and selling techniques.
• Strong communication, customer-centricity, results orientation, learning agility, and digital fluency.

Nice to have

• Certified Inside Sales Professional (CISP) certification.

Culture & Benefits

• Health, dental, and vision insurance.
• Long-term and short-term disability insurance, life insurance, and an employee assistance program.
• Flexible spending account.
• Four to twelve weeks of fully paid parental leave based on tenure.
• Thirteen paid holidays plus flexible paid vacation and sick leave.
• No travel is required.