Senior Corporate Counsel, Customer Success

Location: United States of America. Candidates near San Antonio, Texas work hybrid with two office days per week; candidates elsewhere in the United States may work 100% remotely.

Salary: $148,011–$217,082.80 USD per year, depending on geographic market, skills, knowledge, and experience. Additional compensation may include bonuses, equity awards, and an Employee Stock Purchase Plan.

Company

hirify.global Technology delivers multicloud solutions across applications, data, and security, including the design, management, and optimization of scalable technology services.

What you will do

• Lead the global Customer Success legal function, including intake, triage, matter allocation, escalation paths, and delegated approval authority.
• Build and maintain legal playbooks, FAQs, standard forms, templates, training materials, KPI dashboards, and self-service resources.
• Draft, review, redline, and negotiate MSAs, SOWs, amendments, order forms, renewals, and other customer agreements.
• Advise on terminations, disputes, collections, settlements, breach claims, litigation strategy, and outside counsel management.
• Support privacy, security incidents, breach notifications, security questionnaires, audits, and contractual liability allocation.
• Partner with Customer Success, Sales, Finance, Accounts Receivable, privacy, security, executives, and acquisition-integration teams while evaluating AI-assisted legal tools.

Requirements

• J.D. from an accredited law school and active bar membership in good standing.
• 7+ years of relevant legal experience across commercial contracting, dispute resolution, and litigation.
• Experience drafting and negotiating complex MSAs, SOWs, SaaS, and technology services agreements.
• Experience managing or supporting litigation, arbitration, collections, or disputes, including oversight of outside counsel.
• Strong analytical, risk-assessment, written, verbal, and cross-functional communication skills.
• Ability to lead a team and manage a high volume of matters independently in a fast-moving global environment.

Nice to have

• Litigation experience covering pre-litigation strategy, pleadings, discovery, and settlement negotiation.
• Experience with cross-border disputes, enforcement, collections, credit risk, or accounts receivable matters.
• Knowledge of technology, cloud services, or managed IT services.
• Experience advising on GDPR, CCPA, FERPA, privacy, data protection, and security incident response.
• In-house experience supporting Customer Success, Sales, or Channels teams and creating self-service legal resources.

Culture & Benefits

• Remote work is available throughout the United States, with a hybrid option for candidates near San Antonio.
• Compensation varies across geographic markets and may include annual bonuses, equity awards, and an ESPP.
• Work in a multicloud technology services environment supporting customers across applications, data, and security.
• Focus on treating Legal as a proactive force multiplier and enabling business teams to resolve routine matters independently.