Sr. Manager, Operations Continuous Improvement

Location: Pittston, Pennsylvania, United States

Company

hirify.global is a technology-enabled third-party logistics provider and growth partner for ecommerce and direct-to-consumer brands, operating owned fulfillment centers across the US, Canada, the UK, and Europe.

What you will do

• Build and own the site-level continuous improvement roadmap, project cadence, timelines, accountability, and validation process.
• Apply Lean, Six Sigma, and structured problem-solving methods to identify root causes, design solutions, and implement sustainable operational changes.
• Set and monitor KPIs covering cost savings, throughput, speed, quality, and overall project impact; present progress to senior leadership.
• Partner with General Managers, functional leaders, Analytics, and Process Excellence to identify opportunities, secure operational buy-in, and improve standards and documentation.
• Develop continuous improvement training and capability-building programs for operations leaders and frontline teams.
• Use operational data and WMS insights to identify performance gaps, size opportunities, and measure improvement trends across facilities.

Requirements

• Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, Business, or a related field.
• At least 5 years of operations experience, including at least 3 years in a leadership role managing continuous improvement or operational improvement programs.
• Demonstrated experience building continuous improvement functions or programs with measurable financial and operational impact.
• Deep proficiency in Lean and/or Six Sigma methodologies; Black Belt certification is strongly preferred.
• Experience in ecommerce fulfillment, 3PL, distribution centers, or high-volume logistics environments is strongly preferred.
• Strong analytical, communication, executive presentation, and cross-functional influencing skills; experience with Google Sheets, Excel, Metabase, Tableau, or similar tools.

Nice to have

• Experience establishing a continuous improvement cadence from scratch in a high-growth operational environment.
• Familiarity with WMS and direct use of system data in improvement work.
• Experience managing cross-functional projects involving commercial, analytics, product development, and operations teams.

Culture & Benefits

• Work within a global fulfillment network of 12+ owned and operated centers.
• Use proprietary AI-powered technology providing real-time inventory and order visibility.
• Join a fast-paced, high-growth organization focused on ownership, measurable results, innovation, and continuous improvement.
• Work in an organization that invests in its people and more than $10 million annually in research and development.
• Support a merchant-first operating model with dedicated teams at each fulfillment center.