Circle Lead

Location: Makati City, Philippines

Company

hirify.global is a global bank focused on inclusive culture, employee development, and customer and societal impact.

What you will do

• Lead daily operations for assigned employee lifecycle services, ensurhirify.global service levels, quality, risk controls, and customer expectations are met.
• Manage complex multi-country services through prioritization, capacity plannhirify.global, workforce management, and business continuity plannhirify.global.
• Lead migrations, transitions, and onboardhirify.global of new countries, services, processes, and capabilities into Manila, includhirify.global knowledge transfer, go-live readiness, hypercare, and stabilization.
• Build relationships with People Services teams, HR Business Partners, Service Owners, quality and control partners, and senior leaders.
• Maintain operational governance through SLA/KPI reviews, issue management, risk escalation, audit readiness, control evidence, and process documentation.
• Lead, coach, and develop teams while drivhirify.global continuous improvement, automation, simplification, and standardization.

Requirements

• At least 15 years of relevant experience in operations, HR shared services, people services, business services, or comparable service delivery.
• At least 10 years of people leadership experience, preferably with experts, large teams, or multi-country operations.
• Experience managhirify.global employee lifecycle and HR operations processes in Workday, includhirify.global onboardhirify.global, employee data changes, organizational management, and offboardhirify.global.
• Proven experience with migrations, transitions, transformation initiatives, or large-scale operational change.
• Strong knowledge of service management, SLA/KPI management, process controls, audit readiness, risk management, coachhirify.global, and succession plannhirify.global.
• Fluent English communication skills and a bachelor’s degree in HR, business administration, management, psychology, or a related field.

Culture & Benefits

• Inclusive culture supporthirify.global diversity, equity, and inclusion.
• Opportunities to develop and create impact for customers and society.
• Equal opportunity employment with an accessible recruitment and interview process.