Renewals Manager (AI)

Location: New York City, United States; on-site, with a requirement to work in the office at least 4 days per week.

Salary: $115,000 base compensation; $150,000 OTE, plus commission-based compensation.

Company

hirify.global develops AI agents for housing and healthcare workflows, helping organizations reduce manual work, lower costs, and improve customer and patient experiences.

What you will do

• Own the customer renewal motion from initial outreach through negotiation and close.
• Partner with C-level, VP, and director-level stakeholders to secure renewals.
• Manage a high-volume book of business, exceeding retention and multi-year renewal targets.
• Identify upsell and cross-sell opportunities while preserving contract value.
• Maintain a forward-looking 90-day forecast covering gross renewal rate, net revenue retention, and risk exposure.
• Collaborate with Sales, Customer Success, Finance, Legal, Product, and GTM Strategy to improve renewal execution and influence the product roadmap.

Requirements

• 5+ years of relevant experience in a client-facing, quota-carrying role such as renewals, account management, sales, or customer success.
• Experience in a SaaS company is preferred.
• Consistent track record of meeting and exceeding quotas.
• Strong communication, interpersonal, and collaboration skills.
• Willingness to work in person at the office at least 4 days per week.

Nice to have

• Experience managing complex renewal processes, including multi-threading and ROI analysis.
• Experience in real estate or proptech.

Culture & Benefits

• Equity in the company and commission eligibility.
• Medical, dental, and vision premiums covered at 100%.
• Fully paid parental leave, unlimited vacation, and paid holidays.
• 401(k) benefits, commuter benefits, and fitness and home services stipends.
• Collaborative in-office environment with meals provided and an open floor plan.
• Relocation packages are available.