GTM Operations Manager

Location: Miami, United States; hybrid workplace

Company

hirify.global operates a global go-to-market organization spanning NAMER, EMEA, and APAC for a B2B SaaS business.

What you will do

• Own two or three GTM Operations processes initially, expanding scope as processes are established.
• Maintain pipeline compliance, forecast views, lead and deal routing, attribution, and HubSpot data integrity.
• Manage books, territories, rep lifecycle operations, and dashboards across the GTM technology stack.
• Run monthly commissions and ARR reconciliation cycles, resolving discrepancies before Finance approval and payroll.
• Coordinate quarterly compensation plan issuance, including roster validation, test sends, and DocuSign routing.
• Document processes, build repeatable systems training, and partner with GTM Engineering on automation.

Requirements

• 4+ years, typically 4–7, in Revenue Operations, GTM Operations, or Sales/Customer Success Operations at a B2B SaaS company.
• End-to-end ownership of recurring processes such as forecasting, commissions, ARR reconciliation, or pipeline hygiene.
• Strong CRM operations expertise; HubSpot experience is strongly preferred, including objects, properties, workflows, routing, and reporting.
• Strong analytical skills and experience reconciling data across systems.
• Clear, direct communication with senior GTM leaders, early escalation of risks, and discretion with compensation data.
• Familiarity with tools including DealHub, Gong, Orum, Apollo, Hex, Notion, Stripe, SQL, and BI platforms.