GTM Operations Manager (AI)

Location: East Coast, USA

Company

hirify.global is an AI-powered platform for multilingual content creation, translation, and localization, serving enterprise customers worldwide.

What you will do

• Partner with go-to-market teams to solve operational challenges across lead management, pipeline development, customer handoffs, renewals, and expansion.
• Use AI, automation, and systems thinking to simplify workflows, improve productivity, and reduce manual work.
• Deliver reporting, analysis, and insights for forecasting, planning, pipeline visibility, and business decisions.
• Support CRM improvements, Deal Desk, territory planning, data quality, and other GTM technology initiatives.
• Lead cross-functional projects from problem definition through implementation, documentation, adoption, and continuous improvement.
• Help shape the evolving GTM Operations function while developing deeper expertise in priority areas.

Requirements

• 4–7+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or Business Operations in a B2B SaaS environment.
• Experience across pre-sale and post-sale motions, including pipeline management, forecasting, territories, Deal Desk, customer handoffs, renewals, or expansion.
• Practical fluency with generative AI and automation tools, including designing AI-assisted workflows and evaluating outputs critically.
• Strong CRM expertise covering workflow automation, lifecycle stages, reporting, data quality, and integrations.
• Strong analytical, business intelligence, problem-solving, communication, prioritization, and stakeholder-management skills.
• Ability to translate business goals into operational solutions and carry projects through implementation and adoption.

Nice to have

• Experience with Chili Piper, ZoomInfo, DealHub, sales engagement, customer success, territory management, or enablement platforms.
• Experience implementing AI-enabled workflows, GTM systems, or cross-platform automations.

Culture & Benefits

• Globally distributed team of 200+ people across 30+ countries.
• Hub-and-spoke collaboration model anchored in New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.
• AI-native organization using AI across business functions to accelerate decision-making and enable high-impact work.
• Remote-friendly approach for most roles, with proximity to customers prioritized for customer-facing teams.
• Inclusive culture focused on respect, ownership, speed, meaningful impact, and high performance.