Sales Operations Manager - Tesla/SpaceX Edwards

Location: Remote from anywhere in the U.S. Occasional travel to the customer site in Austin, Texas is required.

Company

Edwards, a division of hirify.global, develops vacuum and abatement systems for critical applications including semiconductor manufacturing, power generation, steel production, and space simulation.

What you will do

• Manage customer orders from forecasting and SAP review through bookings reconciliation, shipment coordination, revenue recognition, and backlog tracking.
• Align forecasts with account management and maintain accurate CRM data while generating sales quotations.
• Coordinate tool allocation, shipment priorities, customer care activities, and resolutions for delivery gaps and shipment issues.
• Produce analysis reports, dashboards, and KPIs using advanced Excel and business intelligence tools.
• Support monthly and quarter-end close activities, key account reviews, business reviews, and strategic programs.
• Collaborate with finance, operations, customer care, IT, divisional teams, key account management, and Tesla/SpaceX stakeholders.

Requirements

• Bachelor’s degree and 5–7 years of experience in a similar sales operations department.
• Experience in vacuum technology and/or semiconductor sales or marketing.
• Project management and contract management experience.
• Problem-solving experience and familiarity with quality systems.
• Proficiency with Power BI, Power Query, Power Automate, Excel, and the creation of analytic tools, reports, dashboards, and KPIs.
• Must be able to work remotely from the U.S. and travel occasionally to the customer site in Austin, Texas.

Culture & Benefits

• Health and wellness programs, retirement savings, and employee assistance benefits.
• 401(k) plan with company matching.
• Paid family leave and health-related parental leave.
• Global training, mentorship, career progression, individual learning opportunities, and technical academy training.
• Remote work with tools and support designed for results-oriented performance.