Lead CRM Engineer (Salesforce/.NET)

Location: West Los Angeles, California, United States; structured hybrid with at least three days per week in the office and remote work on the remaining days.

Salary: $139,900–$199,300 per year.

Company

hirify.global provides smart money management and payment solutions, including systems for fraud detection, risk scoring, compliance automation, and customer support operations.

What you will do

• Lead the full software development lifecycle for CRM applications, from requirements gathering through deployment and maintenance.
• Design, architect, configure, customize, and integrate Salesforce or Microsoft Dynamics 365 solutions with enterprise applications.
• Develop backend services and REST APIs on Azure to support contact center platforms, escalation workflows, and partner management systems.
• Establish coding standards, testing strategies, test planning, and execution across functional, integration, system, end-to-end, accessibility, database, and automated testing.
• Build API test automation frameworks, integrate test suites into CI/CD pipelines, and implement intelligent testing capabilities.
• Lead technical initiatives for observability, SLA adherence, incident management, root cause analysis, compliance, and system reliability.

Requirements

• Must currently reside in West Los Angeles, California, and be able to work in the office at least three days per week.
• Must be legally authorized to work in the United States without current or future visa sponsorship.
• Bachelor’s degree in computer science, information technology, or a related field.
• 8+ years of software development experience, including at least 3 years working with CRM systems and 2+ years of team leadership.
• Proficiency with Salesforce, Microsoft Dynamics CRM, .NET, Java, JavaScript, HTML5, cloud platforms, and CI/CD pipelines.
• Strong knowledge of security and privacy standards, business-to-technical translation, leadership, communication, and analytical problem-solving.

Nice to have

• Salesforce or Microsoft Dynamics CRM certifications.
• Experience in fintech or customer support technology platforms.
• Knowledge of escalation management, partner scorecards, and voice-of-customer programs.
• Open-source contributions or technical publications.

Culture & Benefits

• Structured hybrid work model with remote flexibility on non-office days.
• Inclusive and accessible hiring experience with accommodations available upon request.
• Regular employment position with a targeted annual base salary range of $139,900–$199,300.