Partner Success Manager (Fintech)

Location: Hybrid in Berlin or Munich, Germany

Company

hirify.global is a Berlin-based European fintech providing modular, API-first B2B payment, embedded finance, and white-label credit card solutions. The platform supports more than 4,000 businesses and over 20 partners across more than 30 countries.

What you will do

• Own the success of a portfolio of strategic partners and serve as their primary point of contact.
• Build partner relationships and develop tailored strategies based on business models, goals, challenges, and expectations.
• Drive performance through QBRs, strategic check-ins, KPI frameworks, and data-driven account reviews.
• Identify upsell and expansion opportunities, initiate projects, and coordinate handoffs with relevant stakeholders.
• Coordinate high-impact decisions with Product, Legal, Compliance, and Tech experts.
• Represent partner needs internally to influence roadmap priorities, process improvements, and go-to-market decisions.

Requirements

• 3+ years of experience in Partner Success, Account Management, or Strategic Partnerships, ideally in fintech or a complex B2B ecosystem.
• Experience managing senior stakeholder relationships, including C-level contacts, across diverse partner business models.
• Strong understanding of partnership and embedded finance ecosystems, including banks, fintechs, and SaaS companies.
• Exceptional communication, relationship-building, strategic, and operational skills.
• Fluency in English and German is required.
• Based in Berlin or Munich and comfortable with a hybrid working model.

Nice to have

• An additional European language.

Culture & Benefits

• Knowledge-sharing culture with a focus on excellence and transparent communication.
• Flat hierarchy and a relaxed, professional atmosphere.
• Choice of Windows or Mac operating system.
• Remote-work flexibility within the hybrid model.
• Monthly mobility benefit, Wellhub membership, and a company card allowance for lunches and coffee.