Founding Account Manager (Fintech)

Location: New York City, on-site. Candidates may also be based in Berlin or be willing to relocate. Global travel across the US, Europe, APAC, and LATAM is expected.

Annual US base salary: $150,000–$200,000 plus equity.

Company

hirify.global is building a regulated banking platform that combines a national bank charter with its proprietary Marble core banking system to provide dollar, euro, and stablecoin clearing for international fintechs and non-US banks.

What you will do

• Build and scale the Account Management function, including upsells, product launches, operating processes, and success KPIs.
• Lead customer onboarding and post-signature integration in partnership with product, operations, and compliance.
• Own customer relationships, drive revenue ramp-up, surface product feedback, and reduce churn.
• Project-manage stakeholders across functions and navigate demanding CEO, shareholder, and founder relationships.
• Use customer feedback to influence the product roadmap and collaborate with product and engineering.

Requirements

• Experience as a consultant or Chief of Staff/Founder's Associate at a fast-paced startup.
• Proven interest in go-to-market functions and financial products.
• Strong communication, expectation-management, and project-management skills.
• Ability to make complex decisions under pressure and own outcomes directly.
• Based in New York or Berlin, or willing to relocate.
• Willingness to travel globally across the US, Europe, APAC, and LATAM.

Nice to have

• Experience building a new business function without a predefined playbook.
• Experience designing systems and automating processes.

Culture & Benefits

• High-agency environment focused on solving large, complex problems.
• Equity participation, relocation support, and visa support.
• Apple equipment, lunch and gym benefits, and a city-center office.
• Four on-sites/off-sites per year and an annual development budget.
• US employees receive medical, dental, and vision insurance plus a 401(k) plan.