Senior Director of Product, Customer Data and Orchestration Platform

Location: New York, NY; hybrid in-office three days per week, with remote work permitted up to two days per week.

Salary: $180,000–$200,000 annually in New York, with potential bonuses and short- and long-term incentives.

Company

hirify.global develops media and consumer-focused products and platforms.

What you will do

• Define the product vision and roadmap for the Customer Data and Orchestration Platform.
• Build a Central User Profile, or Golden Record, unifying subscriptions, behavioral metrics, and customer history across data silos.
• Own subscription and entitlement technology, including Piano integration, paywalls, access management, and automated entitlement checks.
• Translate marketing requirements into automated orchestration logic and deliver Next Best Action signals to customer engagement tools.
• Lead identity resolution initiatives, including identity bridges connecting anonymous intent with known customer profiles.
• Establish platform reliability, governance, data quality, freshness SLAs, consent requirements, and incident-response standards.

Requirements

• 7+ years of experience in digital product management.
• Experience launching and scaling high-profile mobile products and developing consumer engagement strategies.
• Strong understanding of mobile analytics, growth levers, A/B testing, and agile product processes.
• Successful experience managing and mentoring product managers and cross-functional stakeholders.
• Exceptional communication and presentation skills, including the ability to influence C-suite executives.
• Bachelor's degree preferred or equivalent experience; employment authorization in the United States is verified through E-Verify.

Nice to have

• Experience in DTC, media, or lifestyle brands.
• Passion for innovation in the media space and a strong orientation toward user needs, outcomes, and brand integrity.

Culture & Benefits

• Hybrid work model based in New York with limited remote work each week.
• Medical, dental, vision, prescription drug, health savings, and flexible spending benefits.
• Unlimited paid time off, paid holidays, parental leave, and short- and long-term disability coverage.
• 401(k) savings plan with company match, tuition reimbursement, commuter benefits, and donation matching.
• Family care, adoption or surrogacy assistance, insurance options, and other employee benefits.