Principal Product Manager (Customer Data Platform)

Location: Hybrid, requiring on-site presence 2–3 days per week in Palo Alto, CA; Seattle, WA; Bethesda, MD; or Dallas, TX.

Annual salary: $140,425–$229,600

Company

hirify.global is a large United States auto insurer and a Berkshire Hathaway subsidiary undergoing a multi-year technology transformation to improve customer experiences through data and technology.

What you will do

• Define and drive the Customer Data Platform roadmap, implementation strategy, product priorities, user stories, and trade-off decisions.
• Collaborate with servicing, sales, fraud, marketing, UX, analytics, engineering, and business teams to translate data needs into scalable solutions.
• Identify and onboard data sources and evolve deterministic and probabilistic identity resolution models.
• Build queries, customer segments, and self-service capabilities that help business users work with CDP data without coding.
• Lead 1–2 scrum teams, measure adoption and business outcomes, and manage strategic product initiatives end to end.
• Act as the CDP subject matter expert and educate product managers and lines of business on platform capabilities.

Requirements

• 7+ years of Product Management experience, including 4+ years managing Customer Data Platforms.
• 4+ years working with a CDP, Reverse ETL, data warehouse, or Integration-as-a-Service product.
• Familiarity with Graph, Cassandra, ADLS and Iceberg, Snowflake, Kafka, Flink, Elasticsearch, Rosette Name Indexer or equivalent identity-resolution tools, and GraphQL.
• Strong knowledge of customer data integration, identity resolution, unique identifiers, APIs, ETL, and quantitative and qualitative data analysis.
• Ability to lead cross-functional teams, build alignment with senior stakeholders, communicate clearly, and deliver iteratively.
• Bachelor’s degree in Computer Science or equivalent related experience.

Nice to have

• Insurance industry experience.
• Engineering background.
• Experience building data platforms.

Culture & Benefits

• Personalized development programs, mentorship, and certification assistance.
• Inclusive and collaborative culture focused on shared success.
• Competitive pay, benefits, and workplace flexibility.
• hirify.global will not sponsor a new applicant for employment authorization for this position.