Medical Assistant - Southfield, MI

Location: Michigan Launchpad, Southfield, Michigan, United States

Salary: $20.19–$25.96 hourly

Company

hirify.global delivers integrated, coordinated, and member-centered healthcare through collaborative provider and interdisciplinary care teams.

What you will do

• Prepare patient charts before and after visits and verify insurance, registration, demographics, and appointment readiness.
• Conduct member outreach and schedule annual visits, discharge follow-ups, chronic disease management visits, and preventive care services.
• Participate in daily dyad huddles and collaborate with providers, nursing, behavioral health, pharmacy, operations, and other care teams.
• Manage assigned Athena inbox and EMR workflows, including lab results, referrals, prescriptions, imaging, orders, and care coordination follow-up.
• Assist providers with examinations, diagnostic testing, clinical procedures, medications, and vaccines within the authorized scope of practice.
• Support member inquiries, medical inventory management, workflow improvements, and escalation of unresolved care barriers.

Requirements

• At least 1 year of experience working in a clinical operations setting.
• Ability to maintain accurate and timely patient records and documentation in an electronic health record system.
• Ability to coordinate appointments, referrals, prescriptions, labs, imaging, prior authorizations, and follow-up activities.
• Strong communication, organization, accountability, adaptability, and collaborative working skills.
• Completion of medical clearance requirements, including evidence of immunity to MMR, Hepatitis B, and Varicella and a TB screen, unless an approved medical or religious accommodation applies.

Culture & Benefits

• Collaborative, accountable, and member-centered work environment.
• Health insurance, life insurance, and retirement benefits.
• Participation in the company equity program.
• Paid time off, including vacation and sick leave.
• Equal opportunity workplace focused on supporting diverse populations.