Clinical Associate - Medical Assistant (Medtech)

TL;DR

Clinical Associate - Medical Assistant (Medtech): Coordinating virtual and home-based care for older adults with an accent on telehealth workflows and care coordination. Focus on bridging technology and empathy to manage pre-visit preparations, post-visit follow-ups, and digital care navigation.

Location: Remote (Must be based in the US and align with ET working hours)

Salary: $23.00 – $27.00 / hour

Company

hirify.global is a healthcare company focused on improving the well-being of older Americans through an integrated care platform combining AI and clinical expertise.

What you will do

• Guide members through virtual care onboarding and help them navigate digital health platforms.
• Manage post-visit orders, referrals, and coordination with labs, pharmacies, and home health partners.
• Support real-time telehealth workflows and triage member needs across various digital channels.
• Utilize AI agents and provide feedback on prompts to enhance the member experience.
• Act as a member advocate, reinforcing health education and coordinating transitions of care.

Requirements

• MA Certification (highly preferred) or equivalent medical assistant training/experience.
• 2+ years of patient-facing experience, preferably in telehealth, primary care, or urgent care.
• Ability to work full-time (40h/week) M-F 9:00am-5:30pm ET, with weekend availability as needed.
• Digital fluency and proficiency with EHR, chat, and telehealth platforms.

Nice to have

• Bilingual proficiency in English and Spanish.

Culture & Benefits

• Employer-sponsored health, dental, and vision plans with low or no premiums.
• Generous paid time off and parental leave program.
• $100 monthly mobile or internet stipend.
• Stock options for all employees and bonus eligibility.
• 401K program.