Director of Account Management (F/M) - Zurich (hybrid) or Germany (remote)

Location: Zurich, Switzerland (hybrid) or Germany (remote)

Company

hirify.global provides an AI-powered Employee Hub and collaborative experience platform that supports enterprise communication, collaboration, engagement, onboarding, and knowledge sharing.

What you will do

• Define the account management strategy for market segments and drive customer renewals and expansions.
• Set team objectives and lead the EMEA account management team toward annual quota achievement.
• Build relationships with customer executives and engage actively in the sales process.
• Discover customer needs and organizational initiatives through quarterly business reviews and proactive touchpoints.
• Forecast expansions and contractions weekly, maintain a healthy 3x pipeline, and manage data in Salesforce.
• Participate in hiring, develop team knowledge and skills, and manage individual performance.

Requirements

• 5+ years of sales leadership experience, with a strong individual-contributor background in sales or account management within a SaaS business.
• Exceptional written and verbal German at C2 level or equivalent.
• Strong understanding of sales discovery, business-case development, negotiation, and relationship management.
• Excellent communication and presentation skills, including comfortable engagement with C-level stakeholders.
• Strong business acumen, analytical ability, organization, and time-management skills.
• Ability to work collaboratively and independently with a proactive, curious, and learning-oriented approach.

Nice to have

• Experience selling to HR, IT, Operations, or Communications teams.
• Experience selling to frontline industries such as manufacturing, retail, or construction.
• Knowledge of Challenger Customer Framework or Winning By Design principles.
• Experience with Salesforce, Clari, Outreach, ZoomInfo, Zoom, or Google Suite.
• Spanish knowledge or a bachelor’s degree.

Culture & Benefits

• Personal learning and development budget.
• Health and wellness reimbursement.
• Home office setup reimbursement and a work laptop.
• Mentoring and opportunities for career growth and progression.
• Inclusive environment committed to diversity and equal opportunity.