Account Manager Existing Business (m/w/d)

Location: Hybrid; customer portfolio focused on the German market

Salary: €3,400–€4,300 gross per month plus annual variable bonus

Company

Protime, a member of the hirify.global group, provides HR software and services for workforce management, time and attendance, access, and planning across Europe.

What you will do

• Manage and grow a portfolio of existing customers across Germany.
• Build long-term relationships with decision-makers and stakeholders.
• Identify expansion opportunities and translate customer needs into suitable solutions.
• Advise customers on business challenges and objectives.
• Collaborate with Customer Care, Consultancy, Marketing, and other internal teams.
• Support renewals, commercial discussions, account development plans, customer retention, and revenue growth.

Requirements

• Several years of experience in B2B account management, customer success, sales, or a comparable commercial role.
• Consultative, commercially minded, proactive, and independent working style.
• Bachelor’s degree or equivalent professional experience.
• Experience with stakeholder management and customer relationship development.
• Experience in SaaS, HR technology, or software solutions is highly preferred.
• Fluent German and English.

Culture & Benefits

• Flexible working hours and a remote working arrangement within the hybrid setup.
• 30 days of annual leave, with Christmas Eve and New Year’s Eve treated as public holidays.
• Workation option of up to 20 days per year within the EU.
• Company pension scheme, health insurance package, accident insurance, and meal and recreation allowances.
• Technical equipment, corporate discounts, language training, and access to JobRad.