Sales Solution Engineer (Ecommerce)

Location: Mexico City; office attendance required Monday–Thursday, with remote work on Friday

Company

hirify.global provides a composable commerce platform for brands, distributors, and retailers, serving B2C and B2B customers across 43 countries.

What you will do

• Provide technical expertise during sales and pre-sales engagements, building customer confidence in hirify.global solutions.
• Develop tailored business and architectural solutions aligned with customer needs and platform capabilities.
• Prepare project scopes, technical proposals, pricing structures, and implementation recommendations.
• Advise customers on platform integration models, best practices, scalability, and technical implementation.
• Collaborate with Sales, Development, Professional Services, and strategic partners to refine proposals and delivery plans.
• Lead product demonstrations and translate complex technical challenges into actionable strategies.

Requirements

• 5+ years of experience in Solution Engineering, Pre-Sales Engineering, Customer Success, or similar roles.
• Experience managing enterprise-level customer accounts and building relationships across management levels.
• Ability to translate customer needs into business and architectural solutions.
• Excellent communication and presentation skills, with the ability to establish audience confidence quickly.
• Strong technical and analytical mindset, customer focus, strategic thinking, and proactive problem-solving approach.
• Fluent English, written and spoken, required.

Nice to have

• Knowledge of HTML, XML, JavaScript, CSS, React, GraphQL, or Node.
• Experience using AI and automation to optimize pre-sales processes.

Culture & Benefits

• Multicultural environment with employees across Latin America, North America, Europe, and Asia.
• Health plan covering major and minor expenses.
• Meal or supermarket voucher.
• Dental and life insurance.
• Focus on diversity, inclusion, and equal employment opportunities.