2 дня назад
Program Manager (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Program Manager (SaaS) (Operations): Driving strategic cross-functional programs that align people, processes, and systems across departments with an accent on process optimization, operational planning, and scalable governance. Focus on mapping workflows, defining success metrics, managing vendors, and building repeatable operating models that improve accountability and efficiency.
Location: 100% remote within the United States; current and continued US residency is required.
Company
provides an integrated EdTech platform for K–12 schools, including websites, communications, mobile apps, enrollment, and marketing services.
What you will do
- Coordinate cross-functional programs focused on operational alignment, process optimization, and future-state planning.
- Map current-state processes, identify workflow and tooling gaps, and propose scalable operating models.
- Define program goals, success metrics, timelines, documentation, reporting, and stakeholder communications.
- Develop RACI models, governance structures, accountability frameworks, and continuous-improvement practices.
- Track KPIs, support post-mortems, and turn operational analytics into actionable recommendations.
- Build and execute vendor management processes, including RFPs/RFIs, cost-benefit analyses, contract negotiation, security and legal reviews, and purchase-order management.
Requirements
- 5+ years of experience as a Program Manager in a B2B SaaS or technology environment.
- Demonstrated success leading cross-functional initiatives and building scalable processes.
- Strong communication and stakeholder-management skills, including the ability to influence without authority.
- Exceptional organizational, analytical, and communication skills with high attention to detail.
- Comfort building business cases, ROI models, and performance reports.
- Permanent residency in the United States is required for employment.
Nice to have
- Experience with business operations frameworks such as OKRs and RACI.
Culture & Benefits
- Fully remote employment within the United States.
- Competitive employee benefits.
- Professional development opportunities.
- Collaborative culture focused on partnership, purpose, and supporting school communities.
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