Patient Access & Pre-Access Supervisor (AI)

Location: Norton, Virginia, United States

Salary: Starting at $47,400 annually; final compensation is based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Coordinate patient registration and pre-registration activities and monitor daily productivity.
• Prepare and review performance reports covering point-of-service collections, wait times, overtime, productivity, and related metrics.
• Schedule staff, manage rotations, time off, call-offs, and staffing coverage while controlling overtime.
• Track upfront collections, assign goals, coach employees, and take corrective action when needed.
• Conduct staff orientation, training, audits, evaluations, and ongoing development.
• Manage operational projects, support process changes, participate in facility activities, and provide on-call guidance during days, nights, and weekends as required.

Requirements

• 1–3 years of relevant job experience.
• Required certifications: Certified Healthcare Access Management (CHAM) and Certified Revenue Cycle Representative (CRCR).
• 2–3 years of supervisory experience in healthcare or business is preferred.
• Knowledge of registration, insurance, scheduling, verification, and hospital billing.
• Ability to lead and direct others, strong analytical ability, and working knowledge of Microsoft Office.
• Demonstrated advanced use of AI and experience managing teams using AI to support process and technology improvements.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Bonus and incentive programs, including quarterly and annual recognition opportunities.
• Paid professional certifications and tuition reimbursement.
• Career advancement opportunities and a culture focused on collaboration, growth, innovation, and work-life flexibility.