Corporate Account Manager (US) (Cybersecurity)

Location: Lehi, Utah, United States; hybrid schedule with office attendance required on Tuesday, Wednesday, and Thursday, and flexibility on Monday and Friday.

Company

hirify.global protects organizations and governments from cybercrime through cybercrime detection and disruption services.

What you will do

• Manage a portfolio of corporate and SMB customers across industries including technology, financial services, and retail.
• Build long-term relationships with technical, operational, and executive stakeholders through in-person and remote engagement.
• Drive customer retention, renewals, and expansion opportunities across the customer lifecycle.
• Use automation, CRM, and account management tools to manage a large book of business efficiently.
• Represent customer requirements internally and help prioritize service improvements and product enhancements.
• Present service performance results and explain cybercrime insights, security challenges, and hirify.global services in business terms.

Requirements

• At least two years of experience managing a commercial book of business with responsibility for retention, renewals, and revenue growth.
• Strong renewal performance, with achievement against renewal targets of 92% or higher, and a record of delivering expansion opportunities.
• Experience managing a large portfolio of corporate and/or SMB customers and prioritizing activity based on business value.
• Strong written, verbal, analytical, and presentation skills for technical, operational, and executive audiences.
• Ability to build trusted customer relationships, act as a strategic advisor, and collaborate cross-functionally and across regions.
• Self-motivation, resilience, determination, and the ability to translate technical concepts into business value.

Nice to have

• Previous cybersecurity or SaaS experience.
• Interest in cybercrime, internet security, phishing, and malware threats.

Culture & Benefits

• Hybrid and flexible working options within the stated office schedule.
• 33 days of vacation, including national holidays, with the option to work on those holidays.
• Enhanced family leave and sick pay.
• Equity Tracking Units, subject to eligibility criteria.
• 401(k) Safe Harbor Plan with employer match, plus private medical, dental, vision, and life insurance.
• Learning resources, paid learning and volunteering days, office meals and refreshments, and performance and referral bonus schemes.