Account Manager (Cybersecurity)

Location: Remote, United States; hybrid schedules are available for candidates living near the global headquarters in Chicago.

Company

hirify.global develops zero-trust cybersecurity software for password, passkey, secrets, privileged access, secure remote access, and encrypted messaging management.

What you will do

• Manage an assigned portfolio of enterprise and SME customers and grow revenue through renewals, cross-sells, and upsells.
• Build relationships with senior management, C-level contacts, IT leaders, and cybersecurity executives.
• Conduct technical and quarterly business reviews, present Keeper solutions, and improve customer adoption and engagement.
• Negotiate licensing contracts, navigate procurement processes, and maintain a structured communication cadence with named accounts.
• Resolve customer issues independently and collaboratively, including troubleshooting software integrations and password-management challenges.
• Analyze customer portfolios to prioritize opportunities and risks, drive advocacy, and contribute to Account Management programs and processes.

Requirements

• 3+ years of experience in full-cycle SaaS sales or Account Management focused on upselling and expansion.
• Strong technical knowledge of software integrations such as SSO and directory systems, as well as implementation, onboarding, and support.
• Experience selling to enterprise organizations and working with C-level, IT, and cybersecurity executives.
• Strong communication, interpersonal, prioritization, diplomacy, and problem-solving skills with a high degree of autonomy and ownership.
• Working knowledge of Salesforce and strong aptitude for learning business applications.
• An undergraduate BA/BS degree is preferred; IAM industry experience is a plus.

Culture & Benefits

• 100% remote work in the United States, with a hybrid option near the Chicago headquarters.
• Supportive and independent workplace with opportunities to grow alongside the organization.
• Medical, dental, and vision insurance, including domestic partnerships.
• Employer-paid life insurance, supplemental life insurance, and voluntary short- and long-term disability insurance.
• 401(k) Roth and Traditional plans and a generous paid time off program.