4 дня назад
Senior Technical Writer - Solutions Engineering (Fintech)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Technical Writer - Solutions Engineering (Fintech): Rebuilding Pliant’s developer documentation, API reference, guides, and conceptual content for direct customers and embedded-finance partners with an accent on information architecture, API validation, and documentation quality. Focus on unifying Direct and Partner API documentation, validating integration flows hands-on, establishing documentation governance, and using quality signals to reduce integration friction.
Location: Remote across Europe or from one of ’s seven European offices; Germany (Remote)
Company
is a European fintech providing modular, API-first B2B payment solutions, embedded finance, and white-label credit card products.
What you will do
- Own developer documentation end-to-end, including API references, guides, recipes, quickstarts, and conceptual content.
- Rebuild the information architecture around the needs of developers, direct customers, and embedded-finance partners.
- Unify Direct and Partner API documentation into one coherent API experience.
- Read code and API specifications, call endpoints, and validate integration flows to identify documentation and platform gaps.
- Establish documentation standards, style guidelines, contribution models, and review processes with Product and Engineering.
- Improve the developer portal and documentation tooling, use modern AI tools responsibly, and track quality signals such as time to first successful API call and integration friction.
Requirements
- 5+ years of technical writing experience, including building or substantially overhauling developer documentation for an API-first product.
- Strong information architecture skills and experience designing documentation structures from scratch.
- Comfort with docs-as-code workflows, code, and API specifications.
- Ability to work directly with engineers and product managers as a technical peer.
- Excellent editorial judgment, with a focus on clarity, consistency, and brevity.
- Fluent English required.
Nice to have
- Experience in fintech, payments, or another regulated, infrastructure-heavy B2B domain.
- Experience with modern AI tooling for writing and editing.
- Additional European languages.
Culture & Benefits
- High-impact role shaping a core brand and product asset.
- Close collaboration with product managers, engineers, and solution engineers.
- Flat hierarchies and fast decision-making.
- Highly international team and flexible European work setup.
- Competitive compensation.
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